Claim Information


Claim Contacts:

In the event of a claim, during business hours, please call our office at (716) 634-7070 and we will walk you through the process. 

After business hours, feel free to call the carrier directly. We will follow up with you when we receive notice of your claim.

Carrier Phone Number Fax Number Websites
A Central 800-234-6926 607-965-2251 NYCM Insurance
Adirondack - Commercial Lines 877-248-0555 877-849-9022 aie-ny.com
Adirondack - Personal Lines 877-365-8693 877-849-9022 aie-ny.com
American Collectors 800-360-2277 www.americancollectors.com
Amtrust/Wesco/Tower 866-272-9267 877-207-3961 Am Trust North America, Inc.
Amtrust/Wesco - DBL 800-535-2710 800-584-9303 Am Trust North America, Inc.
Amwins Brokerage Of NY, Inc 212-509-2700 www.amwins.com
Arch - DBL 877-369-0979 610-977-3216 www.archcapgroup.com
ASI (American Strategic) 866-274-5677 866-274-3299 www.americanstrategic.com
Chautauqua Patrons 716-664-5813 716-484-2310 Chautauqua Patrons
Chubb 800-252-4670 800-300-2538
Cincinnati/CSU 877-242-2544 Cincinnati
Dryden Mutual 800-782-0154 607-257-0624 Dryden Mutual
Erie 800-367-3743 www.erieinsurance.com/
Erie & Niagara 716-632-5433 716-632-0410 Erie Niagara Insurance Co
Great American 800-584-0835 888-223-1317 www.greatamericaninsurancegroup.com
Genesee Patrons 585-343-7307 585-343-5036 www.gpins.net
GMAC/Integon 800-325-1088 800-924-0273 www.nationalgeneral.com
Hagerty - Personal Lines 800-922-4050 231-941-8227 www.hagerty.com
Hanover - Commercial Lines 800-628-0250 800-399-4734 www.hanover.com
Hanover- WC 800-762-7788 www.hanover.com
Hanover (Allmerica)- Personal Lines 800-628-0250 800-399-4734 www.hanover.com
Harleysville - Commercial Lines 800-892-8877 Harleysville
Harleysville - Personal Lines 800-421-3535 800-308-5459 Harleysville
Hartford - Commercial Lines 800-327-3636 Hartford
Hartford-Personal Lines 800-280-0555 Hartford
LoVullo 716-856-3065 716-856-8057 LoVullo Associates, Inc.
McKee Risk Management 484-674-4101 www.mckeerisk.com/claims-services/
Mechanic Group 800-214-0270 845-735-8383 www.mechanicgroup.com
Memic 800-636-4292 207-791-3334 www.memic.com
Merchants 800-952-5246 800-235-6304 Merchants Insurance Group
Mercury 800-503-3724 518-640-9009 mercuryinsurance.com
MSA 877-425-2467 877-282-3844 www.msagroup.com
National General Insurance 800-325-1088 www.natgenagency.com/
National Flood 800-621-3362
New York Property 877-469-6709 212-344-0731 nypiua.com
NYCM 800-234-6926 607-965-2520 NYCM Insurance
ORYX - Commercial Lines 315-410-0210 877-207-3961 www.oryxinsurance.com
Peerless / Liberty - Commercial Lines 800-522-7152 www.peerless-ins.com
Philadelphia 800-765-9749 800-685-9238 Philadelphia
Progressive 800-274-4499 Progressive
Russell Bond 800-333-7226 800-677-6779 Russell Bond & Co, Inc.
Safeco 800-332-3226 Safeco Insurance
Security Mutual 607-257-5000 607-257-5001 www.smlny.com
Selective - Commercial Lines 866-455-9969 877-233-1355 Selective Sign In
Selective - Glass Claims Only 800-638-8961 Selective Sign In
Standard Security 800-447-0087 585-398-2854 www.sslicny.com
ShelterPoint Life - Commercial Lines 800-365-4999 516-504-6414 shelterpoint.com
State Fund - Commercial Lines 716-851-2000 716-851-2090 New York State Insurance Fund - NYSIF
Tower - Commercial Lines Amtrust 866-272-9267 877-669-9140 Tower Group Companies
Travelers - Commercial Lines 800-238-6225 877-784-5329 Travelers
Travelers - Personal Lines 800-252-4633 Travelers
United Frontier Mututal Ins 716-434-5503 716-478-0963 www.unitedfrontier.com
United Specialty 800-878-7389 800-832-8793 www.meadowbrookinsgrp.com
United Specialty- WC 800-825-9489 800-832-8793 www.meadowbrookinsgrp.com
Unum 866-679-3054 800-447-2498 www.unum.com
Utica National - Commercial Lines 866-860-1914 716-639-2301 Utica National Insurance Group
Utica National - Personal Lines 800-216-1420 888-538-2018 Utica National Insurance Group
Zurich 800-987-3373 877-962-2567 zurich.com
MedPro 800-334-0588 x 5500 609-951-5844

                                                                                  
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Our office phones are working intermittently, we are working to resolve the issue
in the meantime please use the following cell phone numbers

Fraser - Commercial Lines 716-510-8628
Jenn - Personal Lines 716-861-1328
Brad - Employee Benefits 716-465-7071

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